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Privacy Policy


Brady Sullivan Properties Privacy Policy

This Privacy Policy (the "Policy") of Brady Sullivan Properties ("Company," "we," "us," or "our") outlines our privacy practices regarding personal information we collect from individuals ("you" or "your") who visit our websites, including but not limited to our property websites and RENTCafé Resident Portal, as well as related mobile applications (collectively, our "Sites"). To access the Privacy Policy of RENTCafé, please visit: https://www.rentcafe.com/apartments/privacypolicy.aspx.

Purpose
The purpose of this Privacy Policy is to inform you about the types of personal information we gather about you, including personal information gathered when you visit our Sites, and personal information we may receive from third parties or affiliates, in addition to that online information, how we may use that information, whether we disclose that information to anyone, and the choices you have regarding our use of, and your ability to correct the information. This Policy does not cover information that is exempted from privacy policy notification requirements, including information about employees, contractors, job applicants, and information processed exclusively in the context of a business person acting in a business capacity.

Personal Information of Minors
Our Sites are not directed to children under the age of 13, and we do not knowingly collect personal information from them in compliance with the Children's Online Privacy Protection Act (COPPA). If we become aware that a child under 13 has provided personal information, we will take reasonable steps to delete it. In cases where we collect personal information of minors under 18, such as when a parent or guardian provides information for a rental application, we do so only with parental or guardian consent.

Your consent and policy changes
Please read this entire Privacy Policy carefully. By using our sites, you expressly consent, without qualification, to the collection, use, and disclosure of information, including personal information, as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site.

Brady Sullivan Properties may amend this Privacy Policy from time to time. We will post those changes on our websites or update the Privacy Policy date below. In certain cases, you will be notified via email or by a notice on our websites.

Personal information collected
We collect, process, and store various types of personal information. For the purposes of this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include de-identified or aggregate information, or public information lawfully available from governmental records.

Personal Information we collect may include your name, email addresses, postal addresses, postal codes, user Internet Protocol (IP) addresses, social security/insurance number, driver’s license number, prior addresses, monthly rent paid at prior residences, employers, job titles, income, telephone numbers, credit card information, bank account information and routing numbers, date of birth, gender, age, marital status, username and password (if you choose to become a registered user of our Sites or our products and services), emergency contact information, information about your pets, information about your vehicles including license plate numbers, and other information either desirable or necessary to provide quality services to our residents and visitors. We may also collect information about you, such as your use of our Sites and communication preferences.

We do not and will not sell your Personal Information.

Additional information about how we collect and share your personal information
With respect to each of the categories of data above, we may also collect and share Personal Information with third parties to comply with legal obligations; when we believe in good faith that an applicable law requires it; at the request of governmental authorities or other third parties conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of our business, third parties, visitors to our websites and mobile apps, or the public. We may also share Personal Information with any person to whom we transfer any of our rights or obligations under any agreement, or in connection with a sale, merger, or consolidation of our business or other transfer of our assets, whether voluntarily or by operation of law, or who is otherwise deemed to be our successor or transferee.

Personal information we will continue to collect
We will continue to collect the same categories of Personal Information listed above for the same purposes.

Use of cookies and other technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. This includes Google Analytics, a service that collects and processes data about website interactions, such as IP addresses, device information, and browsing behavior. Google may use this information to provide insights about website usage. You can learn more about Google’s data collection practices by visiting Google’s Privacy Policy.

Users can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Email and text management
You may receive emails and texts from us for a variety of reasons. We respect your desire to manage email and text correspondence. If you have an account with us on any of Sites, you can select your preferences through your account settings. You can also manage your receipt of certain types of communication by following the instructions included in the email we send you. Please note that even if you unsubscribe from certain email correspondences, we may still need to email you with information relating to your unit, the management of the property, and other important transactional or administrative information.

Third-party websites
This Privacy Policy applies solely to information collected by us. This Privacy Policy does not apply to other websites that are accessible through our Sites, including but not limited to any third-party websites.

Accessing, reviewing, and changing your contact information
As an account holder, you can see, review, and change most of your contact information associated with your account profile by logging into your account and editing your account profile. For assistance, you may contact us using one of the methods listed below. With some exceptions, you have the right to see what Personal Information we hold about you. If we cannot verify your identity with the required degree of certainty, we will not be able to respond to your request.

Accessibility
We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us using one of the methods below.

Contacting us
If you have questions regarding our Privacy Policy or the collection or use of your Personal Information, you can contact us using any of the methods below:

By phone at: (603) 622-6223
OR in writing at: Attention – Brady Sullivan Properties, 670 N. Commercial Street, Manchester, NH 03101

Updated: February 25, 2025